Forum Discussion

WayneC's avatar
WayneC
Experienced Partner
1 day ago

Bring back the old bank transactions screen

How is it possible that MYOB has decided the new bank transactions screen is an improvement over the old one? Who tested and approved it? 

Just some of the issues...

  • The consolidation of the withdrawal and deposit column into a single column makes it difficult to read the amounts. It was so much clearer in two columns.
  • The use of negative sign for withdrawals in the single column causes great confusion when you click to dissect and there are no signs on the amounts in the dissection screen. If you need to dissect a tranaction containing expenses and rebates or credits, there is confusion as to which way the signs need to go now.
  • Transactions should not be automatically hidden when they are "coded". AI cannot be presumed to automatically get coding correct. People arent checking the allocations now to see if AI or historical suggestions got it right - and a large portion of the time automated the coding is not correct! Hiding it away doesnt give coders the chance to easily review it like the previous approval process did. The quality of coded data is going to decline substantially. The old way of approving (or not) suggested coding was much better. It really doesnt take any time to click a tick to approve! Similarly if the suggested coding is wrong, the user can fix it then the AI can learn and make better suggestions. There is no chance of it learning now that MYOB thinks the AI is smarter than the user and automatically accepts the AI suggestion and hides it away!
  • Sorting by category no longer works
  • The page spacing is messed up, and there is lots of wasted space (where a second amount column could go for example)

Please change the screen back to how it was. There is no way this new version can be considered an improvement. It baffles the mind as to how this got through any sort of focus group or feedback testing. The old screen was much more practical and readable, and provided a much better coding outcome than this terrible new format.

It makes it very difficult for those in practice to keep recommending MYOB Business to clients as a good accounting software package, when you can no longer have confidence in how the basic coding process works, and that the quality of the coding is going to decline.  

 

 

 

4 Replies

  • INTHEHILLS's avatar
    INTHEHILLS
    Experienced Cover User
    13 hours ago

    Totally Agree, just notice on one of my clients file, now switch, between old version..

    Thank-you for listening.

    Old version in clearer & easier to use. Plus search button is the correct stop.

     

  • I wholeheartedly agree with this post! The time taken as a bookkeeper to review clients files increases so much with this new format. Please allow a preference option to choose either format.

    Cheers

    Liz

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    16 hours ago

    Hi WayneC,

     

    Thanks for laying this out so clearly. I can definitely see the frustration here, especially around the single amount column, coded transactions being hidden automatically, and sorting by category no longer working. The best next step would be to pop this into our Ideas Board as well, so it’s logged directly as product feedback for the team to review. You’ve already explained the impact really well here, so a lot of what you’ve written in this thread would be perfect to submit there. 

     

    Regards,

    Sai