Forum Discussion
Genreve_S
7 hours agoMYOB Moderator
Hi becn1103a,
If the amount created as spent money doesn't match the bank feed, it won't be recorded from the bank feed window. This prevents transactions from being made by mistake. However, I couldn't find any cases similar to the issue you described. It's best to create a support ticket at My Account so the support team can help troubleshoot this.
In the meantime, feel free to create a new thread if you need any other help.
Thanks,
Genreve