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CathrineJNic's avatar
CathrineJNic
Contributing User
4 days ago
Solved

Cannot finalise reconciliation of cheque account

Since the latest upgrade (argh), I am unable to finalise my cheque account reconciliation even though there is a 0 difference, the green "finalise" button will not activate.  I do not use the bank feed and I have 607 unmatched transactions.  Yet I had unmatched transactions on other bank accounts but was able to finalise those recons. How do I get the Finalise toggle to activate?

11 Replies

  • CathrineJNic's avatar
    CathrineJNic
    Contributing User
    1 day ago

    Thank you all sorted. And thanks to everyone for commenting and escalating the issue.