Can't create bank file from Prepare Electronic Payments
Background
1. A standard payroll was processed on 19/01/26.
- This pay was paid to the employee from the bank account like normal and since matched.
2. Today, I accidentally reversed this pay for a single employee (CD000002)
- The reversed pay has been sent by STP to the ATO
3. Realising my error, I then reversed the RESERVED pay above (step 2) - creating CD00003.
- This reversal was also sent by STP to the ATO.
List of Payruns
I am now left with two transactions in my Prepare Electronic Payments screen as shown below:
These transactions do not need to be pushed through the bank, but obviously now exist in electronic payments.
I need to have them removed or cleared.
I had read on the community that I could create a bank file by selecting both the positive and negative transactions together to create a bank file with a $0.00 payment value. This fails with the message:
I can create a bank file for the negative transaction (CD000002) solely, so can clear that, but it leaves the positive CD000003 transaction.
I am UNABLE to create a bank file for the positive transaction (CD00003) and receive an error stating "Please select at least one transaction to include in the bank file."
Any guidance on how I can resolve this?
I understand that I must have made an error in reversing a already reversed transaction. If the solutions sits in resolving this issue, I am very open to that.
Please help community!