Deleting Bank Feed Error
I have tried to delete a duplicate feed and when deleted it says "Something went wrong. Please try again or refresh the browser" I have logged out, logged back in, tried a different browser, waited...
Forum Discussion
Hi Julie1994,
Thanks for your post and welcome to the Community Forum ! Can you please provide a screenshot of the window you're in when trying to delete the transaction along with the error so I can take a look into this for you.
Hi Julie1994,
Thanks for the screenshot. I have also run some scripts over your file to see if I can identify the issue but there isn't anything coming up. To troubleshoot, I can see that you're doing this via an iphone are you able to login via a computer browser and check to see if the same error appears ?
Do let me know how you go.
Hi Melissa,
have been trying via phone and computer. Still not working.
Hi Julie1994,
Can you please go into chrome on a computer and retrieve the Chrome Console errors when this happens so I can investigate:
To open the console can be opened using one of these methods
- Select the Chrome menu (3 vertical dots) and choose More Tools >> Developer Tools
- Right click on the Chrome window and choose Inspect
- Using the shortcut keys Ctrl + Shift + I(nspect)
Once you've opened the console:
- Choose the Console tab to view the logs being produced.
- Right click and choose Clear Console
- Please repeat the action that causes the error in your file. Any errors within the logs will be recorded in red error text.
- You can save the log as a .TXT file and attach it to this thread or please attach a screenshot
