Forum Discussion
Hi jopathim,
If you delete your bank account feeds in MYOB, it will not automatically delete the transactions that have already been imported or reconciled in MYOB. The transactions will remain in your MYOB file even after the bank feeds are removed.
However, if you reapply for bank feeds from the same bank account, only the new transactions that have not yet been imported will be fetched. This will help you avoid re-importing old transactions, which seems to be what you're aiming for.
Regarding your question about MYOB deleting old bank feeds, yes, our team can assist with the removal of old feeds if needed. There may be a cost associated with this service, depending on the specifics of your request. I recommend submitting a support case via MyAccount. You must take a backup of your file prior to requesting a removal. You also need to avoid use of the Bank feeds screen and Get Transactions button until sent a confirmation email by the DX Team.
Regards,
Sai
- jopathim4 months agoContributing Cover User
Hi Sai
I cancelled the bank feeds (5 years were sitting on the bank feeds)
My opinion is that it should NOT be this hard to delete un-used bank feeds. AND something MYOB should look into fixing in their program.
I will look into getting MYOB to delete the old ones but if expensive I will just leave it and continue old school bank rec's.
Regards
Jo-Ann
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