Duplicate transaction No.
I have had on a number of occasions, when entering spend money transactions that for some reason it will automictically start with a reference number that has already been used on a previous entry. I...
Forum Discussion
Hi pippypip,
Thanks for your post. Usually, this happens if you've accidentally entered a transaction twice.
To correct this and delete the transaction, you may check the steps below:
- From the Banking menu, choose Find transactions.
- Filter the transaction list as required.
- For the Period, choose the time frame that suits.
- Enter a From and To date to find transactions within a date range.
- For the Source Journal, choose Cash Payments.
- Choose the correct Category.
- Enter all or part of the transaction's description in the Search field.
Matching transactions will be displayed.
- Click the transaction's Reference number to display its details.
- Click Delete at the bottom of the page. A confirmation message appears. If the transaction has been reconciled, deleting it will affect your next bank reconciliation.
- Click Delete to the confirmation message.
If the deleted spend money transaction was created from a bank feed transaction, you'll need to categorize the transaction again.
Feel free to write a post again if you need further assistance.
Cheers,
Jem
