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Lismah's avatar
Lismah
User
3 years ago
Solved

Edit Bank account and opening balance

When I'm trying to edit the account name and add the opening balance I am getting the message "Please try again or refresh the browser". 

I do have some success with editing account names and adding the opening balance for most clients, but am not have success and getting the above message for some clients. 

What do I need to check to have success for all clients.   

  • Komal_S's avatar
    Komal_S
    3 years ago

    Hi Lismah 

     

    Can you try entering the  Opening balance figure using the accounts list and not through the individual account for those clients and confirm if you're still getting the same error? 

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  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    3 years ago

    Hi Lismah 

     

    Can you try entering the  Opening balance figure using the accounts list and not through the individual account for those clients and confirm if you're still getting the same error? 

    • Lismah's avatar
      Lismah
      User
      3 years ago

      Thankyou Komal I can now edit the bank account details and add the opening balance.