Forum Discussion

gjr2's avatar
9 months ago

eft and reversed pays sitting in Electronic Clearing Account

I have a pay run that was reversed  dating from 11/11/2021. The debits and credits appear in Electronic Clearing Account each pay run whern preparing a new bank file. Do I create a new bank file for...
  • Princess_R's avatar
    9 months ago

    Hi gjr2,

     

    Thank you for your post and your patience in waiting for a response.

     

    Welcome to the Community Forum!

     

    There's an informative Community Forum post that offers a detailed guide on how to extract a transaction from the Prepare electronic window. Kindly refer to this link: https://community.myob.com/t5/AccountRight-Banking/Reversals-in-the-Prepare-Electronic-Payments-window/m-p/701270

     

    Please let me know if you need further assistance.

     

    Otherwise, if my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

     

    Cheers,

    Princess