EOFY Payments
Hi there, payments made into and out of our business account over the 29 & 30 June are showing up as 01/07/2024 on the bank feeds. They show up on our bank statement as 29 & 30 June but incorrect on...
Forum Discussion
Hi Steven_C,
Thank you for submitting a support ticket! Our team will be in touch soon. Generally, the bank feed system looks at the amount of the bank feed transaction to match the transaction in the file. If the amounts match, then bingo! The two transactions can be paired together. In your case, if you want the date to be the same as the bank feed date, you don't need to create a new transaction. Instead, just tweak the date from the existing transaction in MYOB. This way, you won't end up with duplicate transactions. Since you have already created a new transaction, I suggest going to Banking >> Find transactions to delete the transaction. Then, you can edit the date of the original transactions to match them with the bank feed.
Feel free to get in touch if you need more help.
Cheers,
Princess
Hi Princess
Thanks for your response. Just to clarify - I don't normally enter transactions and then match them to the bank feed. I rarely create invoices as mostly deal with one customer who issues an RCTI. And I dont create transactions for expenses - I just take the bank account and credit card transactions that appear from the bank feed and categorise them. (I thought that was the point of the bank feed -ie I did not need to enter transactions just check and categorise them.)
I cannot change the date on a transaction created by the bank feed - I can open the transaction in the Bank Transactions view but nothing happens when I click on the date field (but the other transaction fields can be changed). And as I described I cant seem to create a correctly dated transaction and match it to the incorrectly dated transaction in a way that changes the date
So I still have three transaction that are in my bank statement (correctly) in the last week of June but are in my MYOB accounts dated in the first week of July.
Regards
Hi Steven_C,
I understand your concern about the date discrepancies in your transactions. Since you're not creating any matching transactions in MYOB and just categorising bank feeds to an account, it might be best to have a chat with your accountant to figure out the best way forward. Just a heads up, we can't tweak the date of a transaction that's coming straight from your bank. But hey, there's another way you can get help. You can reach out to our live chat team through our virtual assistant, MOCA, on our website. MOCA will get you connected to our live chat team in no time.
Cheers,
Princess
