Forum Discussion

Contributing User

9 months ago

Help with reconciling simple bank account

Hi hope someone can point me in the right direction. I'm using Account Lite and cant get one of my bank statements to reconcile. They are fairly simple as I don't have many transactions on any of...

CLM20

Contributing User

9 months ago

Thank you Genreve but the payment now does not show up on the bank statement and I dont know how to get it to appear again.

The invoice is still there and says it is closed off but not showing up on the bank statement.

Doreen_P
MYOB Moderator
9 months ago
Hi CLM20,

Since you're still having issues with the payment not appearing on the bank statement, it best to reach out to our amazing team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.

Cheers,

Doreen
- CLM20
  Contributing User
  9 months ago
  Thanks Doreen, what sort of support do they offer?
  
  C
  - Shella_A
    MYOB Moderator
    9 months ago
    Hi CLM20,
    
    These other supports aim to provide quick access to help and addressing a variety of concerns related to MYOB products. You can check this community forum post to see how it works.
    
    Cheers,
    
    Shella