Forum Discussion

ce026's avatar
2 days ago

How do I delete bank transactions?

Hi 

I set up MYOB 1 October, the bank feed took weeks to go through and so I have duplicates and went thorgh the process of importing and deleting manual import from bank, in the end I now have bank feed items that are left over and I want to delete them and I don't know how. There is no delete option.

  • Princess_R's avatar
    Princess_R
    MYOB Moderator

    Hi ce026,

     

    Welcome to the Community Forum!

     

    When a bank feed comes into your MYOB business file, it can't be directly deleted from the banking hub. Instead, you'll need to request our bank feed team to remove them. Keep in mind that our team can only remove all transactions within a specific date range.

     

    You can either reach out to our support team on live chat via the virtual assistant MOCA or submit a support ticket via MyAccount for the deletion of the bank transactions.

     

    Cheers,

    Princess