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ce026's avatar
ce026
2 months ago
Solved

How do I delete bank transactions?

Hi  I set up MYOB 1 October, the bank feed took weeks to go through and so I have duplicates and went thorgh the process of importing and deleting manual import from bank, in the end I now have bank...
bank transaction
  • Princess_R's avatar
    Princess_R
    2 months ago

    Hi ce026,

     

    Welcome to the Community Forum!

     

    When a bank feed comes into your MYOB business file, it can't be directly deleted from the banking hub. Instead, you'll need to request our bank feed team to remove them. Keep in mind that our team can only remove all transactions within a specific date range.

     

    You can either reach out to our support team on live chat via the virtual assistant MOCA or submit a support ticket via MyAccount for the deletion of the bank transactions.

     

    Cheers,

    Princess

Princess_R's avatar
Princess_R
MYOB Moderator
2 months ago

Hi ce026,

 

Welcome to the Community Forum!

 

When a bank feed comes into your MYOB business file, it can't be directly deleted from the banking hub. Instead, you'll need to request our bank feed team to remove them. Keep in mind that our team can only remove all transactions within a specific date range.

 

You can either reach out to our support team on live chat via the virtual assistant MOCA or submit a support ticket via MyAccount for the deletion of the bank transactions.

 

Cheers,

Princess

ce026's avatar
ce026
2 months ago

What is their contact details please?

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