Hi ewan,
Thanks for your post.
When you created the rule, make sure you chose the rule type as 'Automated rule'. This is a rule that will be automatically applied to transactions matching criteria you enter. Once done, the automated rule you created will be applied to existing and future transactions that match the rule conditions. More information regarding this can be found here.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
this didn't answer the question
How can you allocate a rule to multiple entries. I have imported a qif, the rules made (all with automatic) didn't allocate automatically. the link to the user guide doesn't say how do this is bulk?
Hi ADG001,
We can rule out the automatic rules as a potential reason with your response. I recommend checking for any overlapping rules, as this might cause both rules to not take effect.
If the issue persists after checking this, I recommend creating a support ticket from the MyAccount window or using MOCA to reach the live chat team for further troubleshooting.
Feel free to post again if you need any other help.
Thanks,
Genreve
