Forum Discussion

potato's avatar
7 months ago

Issues allocating credit card purchases to bank transactions

Hello!

 

I recently got a business credit card which I have linked as a bank feed. The purchases are appearing in the bank feeds page, however, despite creating bills for the purchases, the purchases are not being automatically matched.

 

I want to be clear that when I previously used my debit card (which was linked to a bank account) and made purchases, I did not have this issue.

 

You can also see a screenshot attached.

 

Wondering what the fix is for this one?

 

Thanks!

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi potato ,

    Thanks for your detailed post, with screenshot.

    I would like to check if you're still experiencing this issue. If so, please ensure that the category matches the one used in the recorded transactions. You can also visit these help article for more information. Categories

    Feel free to post again, we're happy to help!

    Regards,
    Earl