Forum Discussion
Hi CRT1,
If Citibank isn't supported for bank feeds, you can still manually import your credit card transactions. Here's an article that explains how to manually import credit card statements step by step: Import bank and credit card statements.
Regards,
Sai
The issue is the card is not recognised by MYOB
- Genreve_S4 months agoMYOB Moderator
Hi CRT1,
If the credit card is not recognized by your file, you may need to check if the credit card category is set correctly. Generally, credit card accounts are set to be a liability account in the file. You can read more about this here. If you are still having issues with the credit card after following these steps, I recommend reaching out to the support team via the MyAccount window or live chat through MOCA.
Thanks,
Genreve
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