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MayRahim's avatar
MayRahim
Trusted Cover User
3 months ago

Matching a debit and credit in bank feeds

I paid a customer with closed bank account which Westpac declined. I then correct the customer bank account and paid them.  I have ended up with a debit and credit for the amount in my bank feed (fro...
  • Genreve_S's avatar
    Genreve_S
    3 months ago

    Hi MayRahim,

     

    The process of handling bounced back payments are a little different in MYOB Business. The steps outlined in the linked thread does not have a browser equivalent. This means that you will need to delete payment instead of reversing it. This will however, leave the debit and credit bank feed unallocated. You can either leave those bank transactions unallocated or allocate them to spend/receive money transactions. 

     

    Let us know if you need further help with this. 

     

    Thanks,
    Genreve

     

     

MayRahim's avatar
MayRahim
Trusted Cover User

Thank you, I found this thread too before except it was for MYOB accountright, I'm using MYOB business and I don't have the same steps/info or how to do it, so I was hopping someone can help me with how to do it.

Genreve_S's avatar
Genreve_S
MYOB Moderator
3 months ago

Hi MayRahim,

 

The process of handling bounced back payments are a little different in MYOB Business. The steps outlined in the linked thread does not have a browser equivalent. This means that you will need to delete payment instead of reversing it. This will however, leave the debit and credit bank feed unallocated. You can either leave those bank transactions unallocated or allocate them to spend/receive money transactions. 

 

Let us know if you need further help with this. 

 

Thanks,
Genreve

 

 

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