Settle debits
I have received a supplier refund which appears in my bank feeds for one total amount to refund two credit notes in our system .
I went into the Purchases Register and selected Receive Refund for each amount (separately) but I still have 1 total refund amount in my bank feeds to sort out for the 2 settled refunds. In Bank Feeds if I select FIND option to try to match the bank feed it will bring up both values for the settled refunds/debits but I can't apply the amount in the bank feeds received against either of the two settled debits as it is not the same value.
What is the best way to settle the bank feed amount?
Welcome to the MYOB Community Forum, I hope you find plenty of useful information.
You will need to use a clearing account such as Undeposited Funds.
Have the bank feed show as going into Undeposited Funds and do the Receive Refund from Undeposited Funds as individual refunds.
