Forum Discussion

SherynC's avatar
SherynC
2 years ago

Matching Allocation for payroll

Hi,   Since the update, I have not been able to pay wages electronically (an error message comes up). I've had to manually enter my staff wages via internet banking and now the profit and loss repo...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi SherynC 

 

Thanks for your post and Welcome to MYOB Community Forum.

 

When you tried to process the wages electronically, what is the error message you received? Since you manually transfer the wages of your staff and it is showing twice the amount of wages, we recommend reversing the pay run the reprocess it with the correct payment method. To reverse a processed pay run, kindly check The Help Article Fixing a pay for more information.

 

Please let me know how it goes.

 

Best regards,

Doreen

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, SherynC 

     

    Please let us know if you still further assistance with your concern. We are happy to assist.

     

    Best regards,

    Doreen

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