Forum Discussion

kmt31's avatar
6 months ago

Matching bank feeds

Hello

I am having trouble matching multiple bank transactions to the one payroll transaction in MYOB. 

 

Payroll payrun transaction was $1236 in MYOB

 

Bank transfer was $1203 (already set up) - then I realised there was a pay increase due to tax cut and transferred the $33 in a separate transfer. 

 

How do I match the two bank transactions of $1203 & $33 to the one payroll transaction of $1236 in MYOB?   It just says out of balance and does not allow more than one to be matched.

 

Thanks 

    • Katrina001's avatar
      Katrina001
      Contributing Cover User

      this is a ridiculous answer for the bank feed and the mismatching of the actual payroll completed and the difference in actual bank transaction.  Why would someone go to the trouble of reversing the original payroll transaction when there used to be a function to hide the bank feed.

      When is this going to occur as nobody wants to waste time with the answer you have given.

      Surely I am not the only business person who feels this way.

      Disappointed.

      • Isaiah_C's avatar
        Isaiah_C
        MYOB Moderator

        Hi Katrina001,

         

        I understand how frustrating it can be to deal with discrepancies and the additional time required to reverse transactions. We are constantly working to improve our services, and your input is invaluable in helping us identify areas that need attention. You can put a suggestion in our Ideas Board which helps us prioritize the features and improvements that matter most to our community.

         

        Regards,

        Sai