Matching Customer Return to Bank Transaction
I am processing a customer return, I have followed the help instructions to create and refund a credit note, but how do we match that to the bank transaction for the refund, its not coming up as bein...
Forum Discussion
Hi WildReign1,
Thanks for the response.
If the bank account sent the refund already, you will be receiving a withdrawal on your bank feeds, that will be the transaction that you'll match on the credit note. You may have a look at this help article, processing customer returns that has all the detailed information with the process.
Do let us know if you need further help.
Cheers,
Shella
Hi WildReign1,
Hope this message finds you well. We would like to follow up on your concern. Kindly let us know if you still need further assistance. Don't hesitate to reach out to us. We are delighted to assist you.
Cheers,
Shella
Hi WildReign1,
Hope this message finds you well. Please be informed that we will be closing the thread now as were not able to receive any updates. Feel free to start a new post in the future if you encounter any further issues. We are delighted to assist you.
Cheers,
Shella
