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Eamonn's avatar
Eamonn
User
2 years ago

Matching Payment Tranactions - how to change from electronic payment?

When I try to  match a payment in my bank account with a purchase bill, it says I cant as I've elected to pay electronically. If I try to change the payment option in bill - delete electronic payment and change account I want to pay from - it automatically keeps the wrong account and pay electronic option. Any help?  

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    2 years ago

    Hi Eamonn 

     

    Thanks for your post. That error indicates you've linked the wrong account to electronic payments. Go to Accounting>>Manage linked accounts>>Bank account for electronic payments and select the electronic clearing account. You'll then be able to match that bank feed to the bill.

     

    Please let me know if you need further help.

     

    If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.