Forum Discussion

FitzroyPaints's avatar
FitzroyPaints
Experienced User
3 years ago

Missing payroll transaction for one employee when matching transactions

Hi, I have a single payroll transaction (1 of 4) that doesn't appear when matching transactions from bank feed. It doesn't appear in the bank reconciliation screen either, yet I can look it up in f...
FitzroyPaints's avatar
FitzroyPaints
Experienced User
3 years ago

The payroll transactions are not electronic but as you can see by the screens captures below, the transactions are visible when looking at Find Transactions but only one (934445) does not appear when I try to match the transaction  through the bank feed.

 

 

Tracey_H's avatar
Tracey_H
Former Staff
3 years ago

Hi FitzroyPaints 

 

In Find transactions can you locate that pay transaction and click on the reference number to open, then send me a screenshot of that pay transaction.

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