Forum Discussion

JMaher's avatar
JMaher
Contributing User
11 months ago
Solved

Moving bank feeds from inactive file

Hi. Client had a MYOB file with Feeds, and let it lapse. She has asked me to start a fresh file for her, and we can't get Bank Feeds for the new file (with CBA) because they are still showing as "lin...
  • Celia_B's avatar
    Celia_B
    11 months ago

    Hi JMaher, 

     

     Thank you for your post and welcome to the Community Forum.

     

    In this matter, to be able to link a new back feed on the new file, you must cancel the bank feed from the old file and apply for new one. 

     

    This Help Article: Manage bank feeds has detailed instructions and information that you can use as a guide. 

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

     

    Thanks, 

    Cel


     

Celia_B's avatar
Celia_B
MYOB Moderator
11 months ago

Hi JMaher, 

 

 Thank you for your post and welcome to the Community Forum.

 

In this matter, to be able to link a new back feed on the new file, you must cancel the bank feed from the old file and apply for new one. 

 

This Help Article: Manage bank feeds has detailed instructions and information that you can use as a guide. 

 

Please let us know if you require any further assistance with this. We are happy to assist.

 

If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information.

 

Thanks, 

Cel