Hello,
I have two MYOB PayBy transactions for invoice payments that I cannot match from the bank account.
The invoice payment and receive money transactions are all sitting in the undeposited funds account.
I am not able to match to these, edit or delete and match manually.
What am I missing and is there any advice on how to fix it?
Many thanks
Greg
Hi gregfoodie,
Thank you for including screenshots, I can see why that’s confusing.
It’s very likely the PayBy settlement is already ticked in Reconcile accounts, which would stop it showing as available to match in Bank transactions.
If you can’t find it there, it may have been included in an earlier reconciliation.
It’s also worth checking that the settlement was posted to the same account you’re viewing, and that your Undeposited Funds linked account is set up correctly.
The bank feed should match to the settlement or bank deposit transaction, not the individual invoice payments.
If it was already reconciled earlier, you’d need to undo that reconciliation, then uncheck the transactions before matching it again.
Regards,
Genreve
