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Lyn6164's avatar
Lyn6164
Partner
10 months ago

MYOB Payby Receipts

Client is receiving regular payments desciption is MYOB Payby.  Can't reconcile to any invoices as amounts are random.  I suspect fee is deducted before it hits the bank account.  Receipts go back to April.  Can't find anywhere the advices/emails giving breakdown of payments.  Can anyone help?

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  • Leneth_A's avatar
    Leneth_A
    MYOB Moderator

    Hi Lyn6164
     
    Thanks for your post and welcome here to the Community Forum. We are grateful that you found this forum useful to your inquiry. We are sorry that you encountered issues reconciling the amount to any invoices. We thank you for your patience and understanding during this time. 
     
    I have sent you a private message with the information that will assist you further. To access the private message, please click on your forum display picture in the top right-hand corner of your screen, then choose the envelope icon that appears. 
     
     
    Feel free to post again anytime you require further assistance. 
     
    If my response has answered your enquiry, please click "Accept as Solution" to assist other users find this information. 
     
    Cheers, 
    Leneth