Forum Discussion
Hi Heidi
If the clearing account is the electronic clearing account you don't do a Transfer money transaction, that's only if the clearing account is the payroll clearing account.
If the pay transactions were going to the Electronic clearing account, it means that the employee's Payment method is Electronic. In this case you need to process the electronic payment in Prepare electronic payments to move the amount from the Electronic clearing account to the bank account. The post, Why can't I match employee pays in Bank transactions, has detailed instructions for this.
I know it sounds confusing but we'll get it sorted and you won't have this issue in the future.
Hi again Tracey,
Just to be clear, the pays went into the respective employee accounts and i just want to make sure that the set up electronic pays (to transfer the amounts back to the main account via a bank file) arent actually amounts of money physically being being moved? Just the data if that makes sense??
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