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ratracemngment's avatar
ratracemngment
Contributing User
3 years ago

MYOB payroll transactions not matching

Hi,

 

Im having some confusing issues with Payroll and trying to match up in the bank feed. Previously they were all matching, but now when I hit match, 2 x payroll tranasctions come up that I deleted or reversed ages ago, which the balance is at 0.00. I dont understand why the same transaction keeps coming up as a match. I suspect that they are now going through Payroll clearing account - but how to do I find the payroll clearing account and its transactions and can it just be changed back again to the same account I was originally using. Im tearing my hair out. Any ideas from anyone? Thanks in advance! Heidi

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  • VanessaT's avatar
    VanessaT
    Experienced User
    2 years ago

    Hi Tracey,

     

    I am also trying to match some payroll payments made in December. Employees were initially set up as electronic payments, (I have now changed any future payments to cash) and they appear in the Electronic clearing account and the payroll clearing account in prepare electronic payments.
    When I select one of the payments in the electronic clearing account I receive this error message
    Account cannot be linked Electronic Payments account if payment is Electronic Payment. 
    I dont know what this means.
    If I try and download a bank file from the payroll clearing account, it will work, but I still cant see the match in the bank transactions page for payroll.

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