Hi Sharrison
Not sure how you can fix if you have previous years closed and locked.
If you have not closed them or locked them it will be easier. If not, you will have to unlock previous years. Not sure if it can be done if year closed though.
Eg:
Put in date 30.06.2014 in reconciliation and put amount on your Statement in money field and it will reconcile the whole year and show you if you balance or not. Anything unticked is not reconciled.
If everything locked try and do last year, put 30.06.2024 and the amount on bank statement in bank for that date. Or you can go month by month by putting last day of every month in there and amount on bank statement every month. If rec doesn't balance you will have to tick off bank statement, see where it doesn't match.
If you receive money from MYOB for card payments online, I feel for you as the dates don't always match in bank account to when MYOB say they paid it which is painful. If this happens do 2 months rec together.
Hope I have not confused you.
Good luck!