Forum Discussion

becn1103a's avatar
becn1103a
Experienced User
26 days ago

New bank feed not finalised

I had issues with being able to access the banking hub to create a feed for a new credit card - this was eventually resolved #02924909 20/3 On 20/3 I did what was needed to create the bank feed for ...
Genreve_S's avatar
Genreve_S
MYOB Moderator
26 days ago

Hi becn1103a, 

 

Sounds like your bank feed credit card has been in process for quite a while now.  New bank feeds can show as Pending / Awaiting bank / Not finalised while the bank finishes their side, which can take up to 10 business days. 

 

At this point, I recommend reaching out to our support team via My Account or connecting with the live chat team through MOCA, so our support team can take a closer look from our side.

 

Regards,

Genreve

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