Not reconciling

Hello JP2704 

Welcome to the Community Forum.

Here are some things to look out for if the out-of-balance is affecting this month's reconciliation:

• did you type the correct figure in the Closing Statement Balance field? You need to type the closing balance from your bank statement, not the opening balance.
• did you enter the correct date (that of the closing balance from your bank statement) in the Bank Statement Date field? An incorrect date may prevent some transactions from appearing in the list.
• did you select all the transactions that appear on the bank statement? If not, some transactions might not have been accounted for in the reconciled balance.

• did you select, by mistake, a transaction that didn’t appear on your bank statement? If yes, you need to deselect this transaction.

If you have checked these, the out of balance may be coming from a previous month, I have attached a Help Article which will go through resolving out of balance bank reconciliations and detail how you are able to check if the cause is from a previous month.

Please let me know how you go.