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Karyn3's avatar
Karyn3
Contributing User
1 day ago

NZ Banks and Electronic File import

Hi, after some feedback. Looking to change banks as currently the MYOB electronic bank file doesn't download with future payday, code or particulars from MYOB. Bank saying MYOB file format issue (info doesn't appear in file) and MYOB saying bank issue.

 

Anyone banking with ANZ, BNZ, ASB, Kiwi Bank, Co-operative Bank and electronic file pulling the below information correctly?

 

Pay day - future dated

Particulars, Code & Reference

 

Would be keen to hear if anyone is with Westpac and it is working ok?

 

Also, if you're happy with the banking experience for medium size business.

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    16 hours ago

    Hi Karyn3,

     

    Thanks for raising this here. It’d be really helpful to hear from other businesses using ANZ, BNZ, ASB, Kiwibank, Co-operative Bank or Westpac to see how their electronic payment files are behaving with future-dated pay days and particulars, code and reference details. If this is still happening on your end, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account so they can check the file setup with you directly.

     

    Regards,

    Sai

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