9 months ago
Open Bank Transaction
I already allocated the manual posting of payment when I received the remittance advice from the customer to an open invoice. But when I go to reconciliation I found out that the receipt of this paym...
Thank you. But since we already done the manual entry of the payments of the few invoices. Is there's a way to close the floating ones in the bank feeds?
Hi Erl_,
Thanks for your post.
In addition to the workaround provided by DushMel, you will need to delete the payment entry from the invoice by going to Sales > Invoices > Open the invoice and then scroll down to activity history > Click the hyperlink for the payment and then select the delete button from the left corner of the screen. Once done, kindly follow the workaround provided by DushMel to match the transaction to the bank feed transaction.
Feel free to post again anytime if you require further assistance.
If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.
Best regards,
Doreen
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.