Forum Discussion

Rjum's avatar
2 years ago

Paid thru bank transfer (cash) but set up on electronic payment

Hi Guys,

 

I made a mistake and I am very stressed out:(  Just started to have employee and I pay her thru manual payment bank transfer and just noticed that I set up my employee payment details as electronic instead of using cash. Now my accountant very confused beacuse the wages details wont balance or wont match. How could I fixed this? any advise please:( 

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator

    Hi, Rjum 

     

    Thanks for your post, and Welcome to the MYOB Community Forum.

     

    Sorry for the delay in response.

     

    Kindly check the payment method used for the processed pay run. If it says electronic payment, kindly download the bank file for the specific pay run so you would be able to match it with your bank feed transactions. Once you have downloaded the bank file, you no longer have to upload it to the bank since you've already processed the payment. For further information on how to download the bank file, kindly check The Help Article: Making electronic payments.

     

    Please let us know if you require any further assistance with this. We are happy to assist.

     

    Best regards,

    Doreen