Hi, Rjum
Thanks for your post, and Welcome to the MYOB Community Forum.
Sorry for the delay in response.
Kindly check the payment method used for the processed pay run. If it says electronic payment, kindly download the bank file for the specific pay run so you would be able to match it with your bank feed transactions. Once you have downloaded the bank file, you no longer have to upload it to the bank since you've already processed the payment. For further information on how to download the bank file, kindly check The Help Article: Making electronic payments.
Please let us know if you require any further assistance with this. We are happy to assist.
Best regards,
Doreen
