Forum Discussion

INTHEHILLS's avatar
INTHEHILLS
Experienced Cover User
1 month ago

Please listern to old users

The response I got from Myob support - overall answer NO, 20 years plus using myob and format is getting worst. Please myob change back, even just the colours format and one really want is the search...
Genreve_S's avatar
Genreve_S
MYOB Moderator
1 month ago

Hi InTheHills and Liz_A,

 

Thanks for being honest about it, I get why this feels frustrating, especially when the old workflow is what you’ve been used to for so long.

 

We know there’s been strong feedback around this change, including the missing search button and the reconciliation flow, so thanks for taking the time to call it out here. If you’d like the product team to have better visibility of it, the Ideas board is still the best place to post that feedback too. 

 

Thanks again for taking the time to share it.

Regards,
Genreve 

  • Liz_A's avatar
    Liz_A
    Super User
    1 month ago

    This has already been posted in the ideas exchange and I've voted for it. I have also had private correspondence with MYOB regarding the obvious inability to listen to feedback and lack of beta testing with real life users meaning the product is becoming less user friendly. I've worked with a software company and programmers think differently to end users and it shows in MYOB's lack of awareness of real life processing requirements in their "upgrades". 

    Regards

    Liz

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