Forum Discussion

Gabi2's avatar
2 months ago

Re connnect bank feed

I had my bank feed connected with CBA and I accidentally cancelled it. I tried re connecting a bank feed however on my online banking its says already connected to MYOB. How can I undo my cancelled bank account on MYOB.

TIA

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi Gabi2,

     

    I can see how a bank feed can easily be canceled accidentally. If you need to reinstate an unintentionally canceled bank feed you may need to contact support. I recommend making a support ticket from the My Account page for that. 

     

    In the meantime, feel free to create a new thread if you need any other help. 

     

    Thanks,
    Genreve