The refreshing and resaving of the transactions did not work, I had to go in and record a supplier payment in order to able to amtch the amount.
Thankyou both for your assistance.
Hi Josckia
Thanks for your post. Could you add a screenshot of the transactions you are trying to match and one of the error message you are seeing?
Once I have these I will be able to investigate this further.
Please see attached screenshot. One is off the matched payment against the individial invoices, the other is of the error meessage that appears when the matched transactions are trying to be saved.
I have the same problem when applying a large payment to multiple invoices its happened three times this week
Hi Josckia and weightlifter
It seems like the rounding of the software throws an imbalance in the background. Could you try to Record payment to supplier (under Purchases). This should create one payment that you can then match. Alternatively you have to go into each of these transactions, edit the transaction, refresh it and save it again and come back to this window to see if you can match the invoices that way.
Thankyou "Could you try to Record payment to supplier (under Purchases). This should create one payment that you can then match."
that worked perfectly
