Reconciliation out of balance
Spent nearly two hours with MYOB consultant - it was discovered that on the first issue as correctly stated by other posters, the reconciliations had to be undone to the one prior to the incident occurring. But the transaction has to be UNTICKED as well.
If the bank feed amount is different ie not exactly the same - then the MYOB transaction has to be recalculated to marry with the bank feed otherwise matching will not occur.
The transaction deleting part using Edit - which was an issue using the desktop program - was difficult as in a remote area the internet is not stable (intermittent) and therefore the desktop and web interactions would not correlate and the Edit function was not available. Edit/delete transaction would only occur when internet was not intermittent.
