Reconciliations
I have a problem with reconciling my accounts. After I have reconciled an account, a random transaction will 'pop' back into the file to be reconciled again. This is just there, it does not affect ...
Forum Discussion
Hi Lodauto,
Thanks for your detailed input. It’s unusual for a previously reconciled transaction to reappear in the Reconcile Accounts window, as this usually means something on the transaction has changed — for example, the date, amount, account, or transaction type. Since you’ve confirmed that no changes were made, I’d recommend getting in touch with our back-end team so they can investigate this further for you. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.
Regards,
Earl
