Forum Discussion

Carly22's avatar
Carly22
Experienced User
2 days ago

Reconciling an unrecognised electronic payment

Hello,   Last week I created an electronic payment to multiple suppliers. Normally when I do this, the bank feeds shows a Possible Match, which I select and the payment is allocated.    This time...
Carly22's avatar
Carly22
Experienced User
2 days ago

Hello Sai,

 

Thank you for your reply.

 

What you have summarised is correct. Unfortunately, the guides were not of any assistance. They only covered general bank transaction matching, not my issue specifically.

 

I have confirmed that MYOB has a record of an electronic payment for the same amount, however the date is different. The payment was created on Friday 24/1 but not processed until after 5pm that day so it only left the bank account on Monday 28/1. Could this be the issue?

 

Kind regards,

 

Carly

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.

 

Related content