Reconcilliation
I have reconciled all months in last quarter but on the reconciliation report, some
"Outstanding cheques" have appeared ( this last month there are 52 of them). They have not been missed in the re...
Forum Discussion
Hi 1947,
This one’s definitely been a tricky one, especially if support hasn’t been able to sort it yet. If your bank rec matches the bank, but the Reconciliation report is suddenly showing old Outstanding cheques, it’s usually just the reconciliation history needing a refresh.
A quick reset that’s worked for others is:
- Go to Banking > Reconcile Accounts, pick the account, and use a far‑future Statement date (like 31/12/2099).
- Tick all transactions, copy the Calculated Statement Balance into the Closing Statement Balance so the Out of Balance is $0.00, then click Reconcile.
- Straight away, go back in, click Undo Reconciliation, and confirm.
This won’t change your past reconciliations; it just forces the software to recalculate what’s cleared vs outstanding and usually clears those incorrect outstanding cheques/deposits off the report. I’d still take a quick backup first, just to be safe.
Regards,
Genreve
