Forum Discussion

aggie's avatar
aggie
Contributing Cover User
5 months ago

reversal of debit entry credit

Hi

 

Just wondering how to reconcile bank reversal of payment in the bank transactions. The bsb given to me was incorrect.

Thanks

1 Reply

  • Shella_A's avatar
    Shella_A
    MYOB Moderator
    5 months ago

    Hi Aggie​,

     

    If the BSB was off, the reversal should show in your bank transactions! Just match the transaction to the original so they cancel out, then re-do the payment with the correct BSB. If you're still having trouble reconciling, give our live chat team a buzz via our virtual assistant MOCA or pop a support ticket through My Account and they’ll help you sort it out.

     

     

    Cheers,

    Shella

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