Super Payable wrong
My super payable is not reconciling, or calculating properly. In my general ledger report, the super payable does not match with the superannuation total; and the super payable does not reflect what...
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I cannot unmatch the records, I get the error
You cannot undo the approval because the transaction has been reconciled. Click the Refresh icon in the Match Transactions window to see the latest information.
Hi LiLbUg
If the Spend money transactions have been reconciled you will need to undo the reconciliations, unmatch and delete the Spend money transactions. Then match the Pay super transactions and re-do the bank reconciliations.
To undo bank reconciliations:
- go to Banking>>Reconcile accounts
- click on Undo
Please let me know if you need further help.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
I can unmatch bank transactions now but it doesn't seem to change anything.
I unmatched a bunch of bank transactions as shown in bank2, which results in the new ledger readout for superannuatation in ledger2, however the transactions in the journal are unaffected and do not appear to be editable.If i allocate the bank transactions to 'Superannuation Payable' again, then everything just goes back to how it was in the original screenshots.
I assume the journal entries created by the pay runs must be causing this issue somehow but this doesn't appear to be editable.
Hi LiLbUg
The highlighted accounts are two different accounts. The credit has gone to the Superannuation payable liability account (2-1355). The debit is going to the Superannuation account which should be a 6-xxxx account number.
Can you go to Reporting>>Journal entries report>>locate that pay transaction above (ref no 20) and send me a screenshot of the journal transaction.
There is only a single journal entry for the payment.
