Forum Discussion

Veena's avatar
Veena
Trusted Cover User
8 months ago

Transactions missing from Bank Feed

Hi all. My bankfeed (Westpac) has transactions up to yesterday (2/6/25) however an entire day (Monday 26/5/25) is missing. Bank Feed balance appears correct, however of course MYOB balance is not. Should I wait a few days to see if it turns up, or manually input myself?

2 Replies

  • Hi Veena,

     

    I’ve double-checked things on our end, and there aren’t any known hiccups or delays logged for the specific date 26/05/2025. While you could wait a few more days to see if those missing transactions pop up, honestly, it’d be even better to let us give it a closer look. Pop over to myaccount.myob.com and create a support ticket. Our team will dive right in to figure out what’s going on with those 26/05 transactions and get everything back on track for you!

     

    Cheers,

    Princess

  • Veena's avatar
    Veena
    Trusted Cover User
    8 months ago

    Thanks-have just sent a support request.