Transactions not showing in Reconcilliation
I am helping a friend with some issues she has had with bookkeeping. I reconciled up to 31.7.23 without any issue, but upon attempting to reconcile next statement bank transactions are not coming up ...
Forum Discussion
Thanks Earl,
Upon further inspection, the transactions for the next couple of bank statements were acting as if already reconciled although nothing was coming up in reports or on reconcilation. I have reconciled forward a couple of months and bank accounts match, so I can continue at this stage.
Is there a way I can check that they are reconciled correctly? Alternate Reports?
Hi DonnaLee1972,
To verify that the transactions are reconciled correctly, you can generate your latest bank reconciliation report. This report provides a summary of each bank reconciliation you have completed. For more info, check out this link.
Cheers,
Princess
Thank you Princess,
I have generated the reports, but transactions during that period are not showing in reconcilliation, but are showing in feeds.
Bank account and dates confirmed correct.
I have moved forward, and may need my client to contact myob support directly
Hi DonnaLee1972,
Yes, this may need further investigation by our back-end team. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via http://myaccount.myob.com/.
Regards,Earl
