Forum Discussion

bgordonelect's avatar
1 month ago

Unable to update bank details for online payment transaction

I'm trying to update a MYOB online payment transaction made in Feb 2026 with the correct account details so I can reconcile however get an error message saying "you can't edit transactions from a previous financial year". I've checked the financial year settings which are correct. I've also checked the bank account default settings for sales payments which is also correct.

1 Reply

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    1 month ago

    Hi bgordonelect,

     

    When an online payment is migrated from AccountRight into the new file, it comes across as historical data. The same thing applies if the date sits in a financial year that’s already closed in the new file. Once that happens, the payment is treated as a locked prior‑year transaction. Because it can’t be edited directly, the way to correct it is to leave the original payment as is and post a general journal in the current open year to move the amount to the correct account for reconciliation. 

     

    Cheers,

    Doreen

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