Forum Discussion
I am having the same issue today if I try to upgrade from my account it has the same error message -
Unable to change plan
The Pro plan doesn't allow for any bank feeds, but your business currently has 1 active bank feed.
Before changing to this plan, you need to cancel all of your active bank feeds.
The same thing happens if I try to upgrade from manage bank accounts.
Isaiah_C
2 months agoMYOB Moderator
Hi rowanrowan,
Thank you for letting us know. To rectify your issue, please reach out to our live chat agent through our virtual assistant MOCA or submit a support case via MyAccount.
Regards,
Sai