Forum Discussion
Hi LG-BSC
Sorry to hear that you have had that experience with contacting our contact centre. I can see our team had trouble reaching you, but I can shed some light on what has happened since the upgrade.
In the updated version, when both accounts have Bank Feeds associated with them, then you would chose the transfer option instead of allocating the transaction to ensure that both sides of the transfer are addressed.
To match a transfer between accounts, when both accounts have bank feeds:
- Open the Bank Feeds window
- Expand the bank feed for the transfer
- Click the Transfer money tab
- Select the transfer transaction and click Save
- After doing this both will have transfer against both transactions
Hope that helps.
If my response has answered your enquiry please click "Accept as Solution" to assist other users find this information.
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.