Forum Discussion
5 Replies
- Genreve_S2 months agoMYOB Moderator
Hi Zappy,
That would be awesome if there was a way to directly connect Westpac Air to your file. Westpac Air is Westpac’s own tap-to-pay app, so it doesn’t connect directly to MYOB.
The payment would usually go to your Westpac bank account first. If that account is connected to MYOB with bank feeds, the transaction can then come through into MYOB for matching.
Regards,
Genreve
- Zappy1 month agoValued Cover User
Genevieve
Xero connects directly to Westpac tap to pay
Im asking why Myob doesnt do this
Ty
Kr
- Genreve_S1 month agoMYOB Moderator
Hi Zappy,
Thanks for clarifying. Unfortunately, we don’t have enough product information on our side as forum moderators to give a reliable answer on why Westpac Air doesn’t integrate directly with MYOB.
The only information we have relates to Westpac bank feed integration.
Regards,
Genreve
- Zappy1 month agoValued Cover User
I just tested the tap to pay with Westpac Eftpos Air
Excellent system.
I can understand why MYOB wants to reinvent the wheel and probably take a clip on the ticket on the way through but this system is already working. Its also very quick.
Well worth a look
Zappy
- quokka6913 days agoMember
Zappy I called Westpac and asked them when they first introduced Eftpos Air - they said it couldn't be done. I called them again last week (20th Aug 2026); 3 years later and they still said Westpac's tech team said it couldn't be done. I do not know why as they did not give a reason. It's a shame because its a great Eftpos system (cheaper to transact than MYOB) and with the exception it cannot be integrated with MYOB right now) It would save a whole heap of time, manually entering in products and services when it could be pulled from the MYOB data. Lets see what happens next and fingers crossed they have some good news for users in the very near future.
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